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Privacy Policy

Rosie Ellis Design | Last Updated: 28 July 2026

Rosie Ellis Interior Design (“we”, “us”, “our”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, store and protect your personal data when you visit our website at rosieellis.com, and sets out your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Please read this policy carefully. If you have any questions, please contact us using the details in Section 9.

01 - Who We Are

We are the data controller responsible for your personal data.

02 - What Data We Collect

Contact Form Enquiries

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When you submit an enquiry through our website contact form, we collect the personal data you provide directly, which may include:

  • Your name

  • Email address

  • Phone number

  • Any details you include about your project, property or enquiry

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Analytics & Cookies

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When you browse our website, we automatically collect certain information about your visit using cookies and similar analytics technologies. This may include:

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  • Your IP address

  • Browser type and device information

  • Pages viewed, time spent on the site and referring website

  • General location (derived from IP address)

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This information is collected in an aggregated and/or pseudonymised form through tools such as Google Analytics, and is used to help us understand how visitors use our site and to improve it. You can find more detail in Section 5 (Cookies).

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03 - How We Use Your Data

We use the personal data described above for the following purposes:

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  • To respond to enquiries submitted via our contact form

  • To discuss and provide interior design services you have requested

  • To understand how visitors use our website and to improve its content and performance

  • To comply with our legal and regulatory obligations

04 - Our Legal Basis for Processing Your Data

Under UK GDPR, we rely on the following legal bases to process your personal data:

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  • Consent – for the use of non-essential analytics cookies, and where you have voluntarily submitted an enquiry to us

  • Legitimate interests – to respond to enquiries and to understand and improve how our website is used, provided this does not override your interests or fundamental rights

  • Contract – where processing is necessary to take steps at your request before entering into a contract for our design services, or to perform such a contract

  • Legal obligation – where we are required to process data to comply with the law

05 - Cookies

Our website uses cookies to distinguish you from other users, support core site functionality, and gather anonymised analytics data.

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  • Essential cookies: required for the website to function correctly.

  • Analytics cookies: help us understand how visitors interact with the site (e.g. Google Analytics). These are only set with your consent, given via our cookie banner.

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You can manage or withdraw your cookie consent at any time through our cookie banner or by adjusting your browser settings. Disabling cookies may affect the functionality of certain parts of the website.

06 - Sharing Your Data 

We do not sell your personal data. We may share your data with trusted third parties who help us operate our business and website, including:

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  • Email and enquiry management providers used to receive and respond to contact form submissions

  • Website hosting and analytics providers (e.g. Google Analytics)

  • Professional advisers, suppliers or subcontractors where necessary to deliver a design project you have commissioned

  • Regulatory or law enforcement bodies, where required by law

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Any third parties we work with are required to keep your data secure and to use it only for the purposes we specify.

07 - Data Retention

We keep personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting or reporting requirements. Contact form enquiries that do not result in a project are typically retained for up to 12 months before being securely deleted. Client project data is retained in line with our contractual and legal obligations.

08 - Your Rights

Under UK GDPR, you have the right to:

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  • Access the personal data we hold about you

  • Request correction of inaccurate or incomplete data

  • Request erasure of your data, in certain circumstances

  • Object to or restrict our processing of your data

  • Request that your data be transferred to another organisation (data portability)

  • Withdraw consent at any time, where processing is based on consent

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To exercise any of these rights, please contact us using the details in Section 9. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe your data has been mishandled.

09 - Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:

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10 - Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any changes will be posted on this page with an updated “last updated” date. We encourage you to review this policy periodically.

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